Yes. You can upgrade or downgrade at any time. When you upgrade, the new rate applies immediately and you receive a prorated credit for the remainder of your current billing period. Downgrades take effect at your next billing date.
Is my data used to train AI models?
Never. Every plan includes our zero-training guarantee. Your documents, workflows, and outputs are never used to train or improve any model. Your data stays entirely yours.
What compliance certifications are available?
All plans run on SOC 2 Type II certified infrastructure. Team plans and above support HIPAA BAA. Enterprise adds ISO 27001 pathway support, FedRAMP pathway documentation, and data residency controls across US, EU, and AU regions.
How does the free Starter plan work?
Starter gives you a fully hosted workspace with 3 active workspaces, 50 documents per month, and 10 workflow runs. No credit card required. Inactive accounts have a 7-day retention window before data is archived.
Do you offer volume discounts?
Annual billing automatically saves 20% on Professional and Team plans. For Enterprise deployments of 50+ seats, contact our sales team for custom pricing and implementation support.
What happens if I exceed my plan limits?
You'll receive a notification when you reach 80% of any limit. If you exceed a limit, your workspace continues to function but new operations in that category pause until the next billing cycle or until you upgrade.
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